Terms and Conditions of Purchase – Trade Buyer
These Terms and Conditions will apply to the purchase of the goods on our website (www.pitpat.com) or detailed in our quotation (Goods) by a Trade Buyer (you) from Pitpatpet Ltd, a company registered in England and Wales under number 09199537 whose registered office is at 5 Brooklands Avenue, Cambridge, CB2 8BB (we or us).
Application and entire agreement
These Terms and Conditions will be deemed to have been accepted by you when you place an order through our website or accept a quotation and will constitute the entire agreement between us and you.
These Terms and Conditions and the website order or quotation (together, the Contract) apply to the purchase and sale of any Goods between us and you, to the exclusion of any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
Interpretation
A Business Day means any day other than a Saturday, Sunday or Bank holiday in England and Wales.
The headings in these Terms and Conditions are for convenience only and will not affect their interpretation.
Words imparting the singular number include the plural and vice-versa.
Goods
The description of the Goods is set out on our website and in our sales documentation. In placing an order through our website or accepting a quotation you acknowledge that you have not relied upon any statement, promise or other representations about the Goods by us.
Goods are covered by our standard one year consumer warranty - www.pitpat.com/warranty. Any products returned as defective or faulty by an end-consumer to you within the one year warranty period will be credited in full or replaced at our discretion.
Trading terms
Orders are non-cancellable and final sale.
Payment for orders is due upfront before delivery.
Delivery must be to one address within the UK, Europe, Australia or New Zealand.
Upon receipt of payment, we will ship the goods within five Business Days by a recorded delivery service.
In the event that we are unable to ship the goods within five Business Days the order will be refunded in full.
The risk in the Goods will pass to you on completion of delivery. You must inspect the Goods on delivery and if you identify any damages or shortages, you must inform us in writing within five business days of delivery, providing details. Subject to your compliance with this clause and/or our agreement, you may return the Goods and we will, as appropriate, repair, or replace, or refund the Goods or part of them. If we do not hear from you within five business days, acceptance of the goods is assumed.
The Goods are for direct resale to end-consumers in the UK, Europe, Australia or New Zealand only. You may sell them in person, in your store, veterinary practice or on your own website. You may not offer them on a third party website or store, including but not limited to eBay and Amazon, or to other businesses. The Goods may not be hired or loaned.
The Goods must be sold in their standard packaging and must not be rebranded or repackaged.
Orders are subject to our approval and acceptance, which may be withdrawn at any time, including but not limited to if any of the Terms and Conditions of this agreement are not withheld.
Intellectual Property
We grant you permission to use our trademark(s) and other supplied marketing materials solely for display and advertising purposes in connection with selling and distributing the Goods in accordance with these Terms and Conditions.
General
Our total liability will not, in any circumstances, exceed the total amount paid for the Goods.
Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party.
No waiver by us of any breach of these Terms and Conditions by you shall be considered as a waiver of any subsequent breach of the same or any other provision.
If one or more of these Terms and Conditions is found to be unlawful, invalid or otherwise unenforceable, that / those provisions shall be deemed severed from the remainder of these Terms and Conditions (which will remain valid and enforceable).
These Terms and Conditions may be visible to you in languages other than English. In the case of any conflict in meaning between languages, the English version shall prevail.
These Terms and Conditions shall be governed by and interpreted according to the law of England and Wales and all disputes arising under them (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.