Will my data be secure?

Yes it will! Here's how:

• If it's on your PitPat tracker/monitor, it's protected by our strong encryption mechanisms. That means that no-one else can snoop on what's on your tracker, eavesdrop on its communications or serreptitiously download information from it. Your pet's data is safe on your PitPat.

• If it's on your phone, it's protected by your phone's security, and both Apple and Android provide very effective mechanisms in that regard. Obviously you are responsible for looking after your phone, using a strong passcode or biometric security, and so on, but you do all that, right? This is also why we ask you to set a strong password on our app and not share it with anyone else.

• If it's on our cloud service, your data is protected by our cloud service provider's robust security. Our provider -- Microsoft Azure -- is one of the most respected in the business, trusted with the data of many much bigger companies than ours. We also operate very robust internal protocols to make sure that only appropriate members of our staff can access the data, and only for what they need to do to provide our services. No-one is spying on your data.