Skip to main content

Will my data be shared with third parties?

The answer here is "it depends". "On what?" you may ask. Our Privacy Policy contains full details, but briefly:

We ONLY share your personally-identifiable data with third-parties with whom we are collaborating to offer you a service. So for example, if we work with a partner to provide a perk to you (say, a video vet service), we might need to share your ID and other data with that partner if you ask for that perk. Conversely, if you were provided with your PitPat by one of our partners (say your insurance company, or daycare provider), we may share your data back with them as part of that arrangement. Or more mundanely, we obviously need to share your name and address with a shipper if you order a product from us.

If AND ONLY IF you've given us explicit permission to do so, we may share your details with others who might have offers of interest to you, but once again, only if you give us that "marketing consent".

We may on occasions allow very carefully-chosen and trusted partners to use our anonymised database for the same purpose we do: to improve our mutual understanding of pets and their owners so as to improve the ways we can help you care for your pet.